Senior Intelex Platform Specialist (Admin, Dev and Support)

Roles & Responsibilities

1. Serve as the primary administrator for the Intelex platform, managing user access, security roles, permissions, and system configurations.

2. Design, build, and maintain workflows, forms, dashboards, reports, scorecards, and business intelligence elements.

3. Manage data integrity, including imports/exports, data quality audits, and synchronization with other enterprise systems.

4. Oversee platform upgrades, patches, and new module implementations.

5. Maintain system documentation, including configuration guides, process manuals, and security matrices.

6. Develop and customize Intelex applications using the platform’s configuration tools, scripting, and APIs.

7. Create automated workflows and advanced reporting solutions to meet evolving business requirements.

8. Collaborate with stakeholders to translate EHSQ needs into technical solutions.

9. Provide Level 2/Level 3 technical support, troubleshooting complex issues, and resolving incidents efficiently.

10. Monitor system performance, conduct root cause analysis, and implement preventive measures.

11. Deliver training sessions, webinars, and user guides for administrators and end-users.

12. Act as a liaison between business units, vendors (Intelex), and internal IT teams.

13. Drive continuous improvement initiatives to enhance platform usability, compliance, and value delivery.

Ideal Candidate

1Strong Intelex EHSQ Platform Specialist Profile with combined administration, development and support depth

2Mandatory (Experience 1) – Must have 5+ years hands-on on the Intelex EHSQ platform in an enterprise environment, covering all three of administration, development and support

3Mandatory (Experience 2) – Must have administered Intelex as primary admin: user access/security roles/permissions/configuration, workflows/forms/dashboards/reports/scorecards, upgrades/patches/module rollouts, and data imports-exports/quality audits

4Mandatory (Experience 3) – Must have developed and customized Intelex using the platform’s configuration tools, scripting and APIs, including automated workflows and advanced reporting

5Mandatory (Experience 4) – Must have delivered L2/L3 Intelex support: complex troubleshooting, root cause analysis, incident resolution and user training

6Mandatory (Experience 5) – Must have supported large enterprise user bases and managed enterprise software implementations

7Mandatory (Tech skill 1) – Must have solid hands-on grounding in SQL/databases, JavaScript, REST APIs and integration technologies

8Mandatory (Tech skill 2) – Must have strong understanding of EHSQ processes (incident management/audits/risk assessment/compliance/training)

9Mandatory (Communication) – Must have excellent spoken and written English and the ability to explain technical concepts to non-technical users

10Mandatory (Note): Must be willing to work in a hybrid model (2 days office) and be available to join within 15 days

11Preferred (Certification) – Intelex certification or advanced Intelex training

12Preferred (Education) – Bachelor’s degree in Computer Science/Information Systems/Environmental Health & Safety or a related field

13Preferred (Standards) – Knowledge of ISO 14001/ISO 45001/ISO 9001 or similar standards

14Preferred (Tools) – Experience with Power BI/Power Automate or advanced analytics tools